Will ChatGPT Break These Businesses?

By Travis Hoium – Apr 6, 2023 at 11:15AM

NYSE: CRM

Salesforce

Market Cap

$276B

Today's Change

(0.02%) $0.06

Current Price

$283.82

Price as of May 22, 2024, 4:00 p.m. ET

Will ChatGPT break customer service and CRM companies like Salesforce and Hubspot?

Artificial intelligence chatbots like ChatGPT have proven incredibly capable, and now that plug-ins are available, the use cases are growing. That could be disruptive to companies like Salesforce (CRM 0.02%) and Hubspot (HUBS 0.31%), which may see their value automated away. Travis Hoium digs into the dynamic in this video.

*Stock prices used were end-of-day prices of April 4, 2023. The video was published on April 6, 2023.

Travis Hoium has no position in any of the stocks mentioned. The Motley Fool has positions in and recommends HubSpot, Microsoft, and Salesforce. The Motley Fool has a disclosure policy. Travis Hoium is an affiliate of The Motley Fool and may be compensated for promoting its services. If you choose to subscribe through their link they will earn some extra money that supports their channel. Their opinions remain their own and are unaffected by The Motley Fool.