Description
Access Worldwide Communications, Inc. provides business process outsourcing and marketing solutions. The company offers a range of sales, backoffice, IT, and communication services. It provides inbound/outbound teleservices that include customer service, technical support, sales acquisition and processing, third party verification, dealer locators, coupons/product samples, product recalls, customer acquisition, customer retention, product awareness, win-back campaigns, market research/surveys, lead generation, membership drives, and preferred customer offers. The company also offers B-to-B services, such as customer care, customer acquisition, customer retention, win-back campaigns, and market research services; and agent recruiting/training services. It serves telecommunications providers, insurance companies, financial institutions, and consumer products companies; and credit card, retail/catalog, entertainment, healthcare, public utilities, and media/publishing markets worldwide. The company was formerly known as CulturalAccessWorldwide, Inc. and changed its name to Access Worldwide Communications, Inc. in November 1998. Access Worldwide Communications, Inc. was founded in 1983 and is headquartered in Boca Raton, Florida.
