Description
SVMK Inc. provides software solutions that help companies turn stakeholder feedback into action in the United States and internationally. It offers survey software products that enable customers to measure, benchmark, and act on stakeholder feedback; GetFeedback CX platform, which enables companies to engage and retain their customers based on the ability to continuously listen and act on digital feedback; GetFeedback Digital provides continuous and in-the-moment customer feedback from a company's website, web apps, and mobile apps; GetFeedback Direct that enables survey deployment to company's customers through email and SMS; and GetFeedback Complete, an end-to-end customer experience solution that combines GetFeedback Digital and GetFeedback Direct. The company also provides SurveyMonkey Audience, which enables organizations to collect and analyze real-time actionable data from targeted panelists; Expert solutions offers a suite of pre-built market research software modules, such as ad and video creative, product concept, packaging and logo design, brand name, and messaging and claims analysis for customers to test product and marketing concepts; TechValidate, a marketing content automation solution; SurveyMonkey Apply, an application management solution; and Wufoo that helps users create web and mobile forms, collect file uploads, and receive online payments. It serves financial services, internet, technology, healthcare, media and entertainment, consumer goods and retail, transportation and logistics, government agencies, manufacturing, energy, education, professional services, and non-profit organizations. The company was formerly known as SurveyMonkey Inc. and changed its name to SVMK Inc. in March 2013. SVMK Inc. was founded in 1999 and is headquartered in San Mateo, California.
